Published 9 July 2026
“Thank you to IBCA staff who spoke to us - very empathetic and informative.” - Event attendee
- 127 people attended IBCA’s first community drop-in session in Wales on Tuesday 30 June 2026
- The event in Cardiff was a chance for people to informally meet IBCA staff face-to-face to ask questions about infected blood compensation
- Representatives of the infected blood community in Wales, specialist clinicians and social workers supporting people with bleeding disorders also attended the event
Around 127 people attended the community drop-in event held in Cardiff on Tuesday 30 June.
People from across Wales impacted by the infected blood scandal were able to ask questions about the infected blood compensation service, and share their experiences with the team from the Infected Blood Compensation Authority (IBCA).
IBCA is an independent body which pays compensation to people infected and affected by HIV, hepatitis B and hepatitis C through contaminated blood or blood products.
Attendees received answers to their queries on a range of topics including probate and compensation payment timescales. Many received reassurance to concerns about access to medical records to support their claim.
A community member who attended said:
“I was very happy with our experience today - knowledgeable staff.”
The event was the latest in a number of drop-in sessions IBCA is holding across the UK. Members of the IBCA team were on hand to answer questions alongside IBCA’s CEO David Foley, Chief Operating Officer Sindy Skeldon and Chief Digital and Information Officer Celine McLoughlin.
Speaking after the event, David Foley said:
“Thank you to all of the community members who took the time to come and meet with us at our community in-person event in Cardiff.
“These events are a valuable opportunity for IBCA staff to meet community members in-person, listen to their concerns and be able to directly answer their questions.
“The most important thing for us is that community members leave our events feeling heard, supported and more reassured about what comes next, whether they are in the middle of the process, waiting to start their claim or not yet registered with us.”
Representatives from organisations supporting members of the infected blood community in Wales also attended the event, alongside clinicians specialised in bleeding disorders and social workers supporting people making a claim.
The dedicated roundtable session gave stakeholders the opportunity to meet the IBCA team, understand more about the infected blood compensation scheme and how IBCA is supporting community members through the claim process.
To hear about future events, visit the events page.