Documents you might need
If you’re registered with an existing support scheme, we’ll use the information they have about you. We’ll only ask you for extra information if there’s anything missing that we need, such as how severe your infection is or when you were diagnosed.
We’ll also need to verify your identity so we know we’re talking to the right person.
During your claim, your claim manager will ask you to share supporting documents to confirm the details of your infection. This will help them process your claim and calculate your compensation.
Find out what documents you can use if you are:
- an infected person
- an affected person
- claiming on behalf of an infected person who has died
- claiming on behalf of an affected person who has died
We know that many people’s records have been lost or damaged. We’ll work with you to make sure you can still get the compensation you’re entitled to.